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If it was easy to improve business and project results, results would always improve. We know in reality, however, that is far from the case. Leaders understand the true power of managing the improvement of critical business results through project teams. That is why they seek to address the most difficult process improvement issues they face through the planning and execution of projects. By extension then, it stands to reason that those involved in those projects, namely Project Managers and Business Analysts, should be trained in a process improvement methodology, and there is no better approach to process improvement than Lean Six Sigma. As a discipline with a focus on process improvement which is driven by key measure improvement, the Lean Six Sigma methodology becomes another arrow in your quiver. Though they may seem completely different, you’ll no doubt see that the disciplines of project management, business analysis, and Lean Six Sigma are, in fact, complementary. Thousands of companies across the world have discovered the far-reaching benefits of learning and adopting the Lean Six Sigma methodology; through the “Lean Six Sigma for BAs and PMs” workshop, you will explore concepts and tools that provide immediate value when applied at all levels of your organization’s projects and operations.

Course curriculum

  1. 01
    • Hello and Welcome

    • Learning Objectives

    • Managing Expectations

    • Agenda

    • What Do You Know About LSS

  2. 02
    • Lean Six Sigma from a PM Perspective

    • Lean Six Sigma from a BA Perspective

    • A New Approach to Problem Solving

  3. 03
    • What is Lean

    • The Elements of Waste

    • Pip Challenge - Lean In

    • What is Six Sigma

    • Y=f(x)

    • PIP Challenge - AHT

    • Y=f(x) Answers

    • The dMAIC Methodology

    • Roles and Responsibilities

  4. 04
    • What to Expect in this Section

    • VOC

    • PIP Challenge - VOC

    • The 5S

    • PIP Challenge - 5S

    • SIPOC

    • PIP Challenge - SIPOC

    • SIPOC Answers

    • 5WHY

    • Fishbone

    • PIP Challenge - Missed Free Throws

    • IO Matrix

    • PIPs Pizza

    • FMEA

    • PIP Challenge - The Flight

    • PIP Challenge - The Flight Answers

  5. 05
    • Summary

    • More resources for you

    • Before you go...

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Working with clients across industries and sectors, Vincent empowers leaders and organizations to develop cultures of high process performance and continuous improvement. A founding member of the Love the Process Academy, host of "Analysts After Work," and co-host of the podcast, “Business (Not) As Usual”, Vincent is a highly sought after speaker and instructor in the areas of Business Process, Lean Six Sigma, and Operational Excellence. He is a certified Project Management Professional (PMP®), Certified Business Analysis Professional (CBAP®), Certified Customer Experience Professional (CCXP), a Lean Six Sigma Master Black Belt, and a trained facilitator of LEGO® SERIOUS PLAY® method and materials.

Vincent Mirabelli